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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (630) 766-0620

"Brought 1 of my cats there named Norma they were so nice and professional. All the staff and doctors seem so compassionate towards the animals. Very busy but they were really the only place taking in new patients. They keep you very well informed on your pet. They stay on the phone with you and explain everything and talk to you like family. Will bring all my pets there. So nice to finally find a very compassionate and friendly vet clinic that really do show the utmost respect and care for your pet.****************************New Post 9/21/23This place is so great and helpful. The Doctor and staff show so much concern and helped us so much with our cat Dilly. Instead of just saying he needs tests done to know what's wrong the doctor was so willing to say hey let's try this and see how it works. Really professional atmosphere will go there for as long as they are are there. Thank you so much BAH!!"

Paulie M.

(630) 766-0620 Appointments
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